Privacy Policy | Mortgage Security

Our Privacy Commitment: Call Center Options, LLC d/b/a Internet Security Consultants (a Florida limited liability company) (“Company”, “we”, “us”) respects your privacy and is committed to protecting the personally identifiable information of title and mortgage company administrators, staff, and website visitors. This Privacy Policy details how we collect, store, protect, and process data collected via mortgage-security.com.

Your Current Tracking & Cookie Preferences

You have full control over non-essential telemetry and performance analytics on this domain. Strictly necessary session tokens remain active for security.

Current Status:

Detailed Cookie Policy →

1. Information We Collect

We collect information in the following categories:

Contact & Company Information: When you submit a request on our contact form or request a consultation, we collect your name, company name, professional email address, telephone number, website URL, and any project notes you provide.
Server Log & Technical Metadata: Our servers automatically record standard internet protocol (IP) addresses, browser user-agents, HTTP request headers, and diagnostic timestamps.
Cookies & Local Storage: We use minimal essential cookies to manage sessions and store accessibility/consent preferences.

2. How We Use Your Information

We use the data we collect solely for business purposes, including:

Direct communication regarding audit findings, engineering timelines, and deployment;
Processing monthly service invoices and account management;
Maintaining platform security, mitigating fraud, and monitoring server health.

3. We Do Not Sell Your Data

Call Center Options, LLC d/b/a Internet Security Consultants (a Florida limited liability company) does not sell, lease, or monetize your contact information, company data, or website metrics to data brokers, advertising networks, or third parties under any circumstances.

4. Security Safeguards

We maintain robust technical safeguards, including 256-bit TLS/SSL encryption for all data in transit via Cloudflare Edge infrastructure, strict database access controls, isolated multi-tenant container architecture, and Laravel Sanctum tokenized API authentication.

Anonymous Visit Statistics

Anonymous visit statistics. To understand how our websites are used, our servers count page views on every visit, whether or not you accept analytics cookies. This counting sets no cookies and stores nothing on your device. For each page view we record the page address, the referring page, the time, your country, your browser type, and a visitor code that our server derives from your IP address and browser using a secret key that changes every day. We do not store your IP address; the code cannot be used to identify you or to link your visits on different days; and these statistics are not shared with anyone or used for advertising. Google Analytics and any other analytics cookies are used only if you accept them in our cookie banner, and never when your browser sends a Global Privacy Control signal.

5. State Privacy Disclosures (Florida FDBR & California CCPA/CPRA)

Under the Florida Digital Bill of Rights (FDBR) and the California Consumer Privacy Act as amended (CCPA/CPRA), company administrators and consumers have statutory rights to know, access, correct, and delete personal data.

AFFIRMATIVE DISCLOSURE: Call Center Options, LLC d/b/a Internet Security Consultants has NOT sold, leased, or shared (for cross-context behavioral advertising) any personal information in the preceding twelve (12) months, and does not sell personal information.

6. Your Data Rights & Inquiries

You may request access to, correction of, or deletion of your contact data at any time by contacting our Privacy Officer at:

Call Center Options, LLC d/b/a Internet Security Consultants (a Florida limited liability company)

Attn: Privacy Officer

Email: [email protected]

Address: State of Florida, USA